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Highly integrated IT system setup empowering all the actors involved in the process with need driven integrated IT. Mantra for Claims can be hooked on top of any IT System and is powered with the best of AI, Deep learning, Manomay’s internally developed license free RPA, OCR, Real time database, Conversational AI bot, Machine learning etc.

*ML Engine integrated for future requirements

feature

*Can be hooked with Telematics/IoT/Connected Devices

  • Call Centre Web
    App

  • Agent App

  • Claim Manager Web
    App

  • License Free RPA

Our Products

CHAT BOT

ENABLES SELF-SUFFICIENCY FOR: ASSISTANCE Request, Claim Lodgement, EASY TO USE, EASY TO CONVERSE.


AI/ML

Virtual Claims handler, for assistance request & Claims management
Behind the scenes rules engine that converses, validates the information real time and takes the appropriate decision

AGENT APP

E2E Claims Requests management system - enabling policy verification, recording of assistance and loss notification through context sensitive information capture

MANOMAY IN-HOUSE RPA

Automated transaction processing in the IT system in use (similar to a user working on the system)



CALL CENTER APP

An application enabling and standardizing the capture of the service requests (RSA) that come in from the customers.


CLAIM MANAGER APP

Claims Manager Workbench, Data and Behaviour based analytics for better Decisioning